Privacy Policy

Valid from: 01.08.2020

1. Introduction

For PONS GmbH (referred to below as the "publishing company") the protection of the personal data of our customers is a matter of the greatest importance. We are committed to ensuring that you can rely on the protection of your personal data by our company at all times, and know how our company both uses your data and ensures its protection.

This privacy policy informs you about the processing of personal data (referred to below as the "data") by our company when you make use of the services offered by our websites.

2. Data controller

PONS GmbH
Stöckachstr. 11
70190 Stuttgart
Tel.: 0711 / 89462111
Email: kundenservice@pons.de

3. Contact data of our Data Protection Officer

Michael Mayer, datenschutz@pons.de

4. Processing of personal data

Your data is processed and used in compliance with the applicable statutory regulations, in particular the General Data Protection Regulation (referred to below as the "GDPR").

4.1 Webshop orders

Why and on what legal basis is data processed?

When you place an order with one of our online shops (www.pons.de, langenscheidt.com, klett-lerntraining.de), the data required for the establishment of a contract and the processing of the order is recorded. The data includes your first name and surname, invoice address and, if necessary, the delivery address, as well as your email address and, if available, the relevant educational institution. The data will be processed for the purpose of assigning the order to you as well as for the delivery of the goods and, if necessary, sending an invoice, together with the processing of payment and clarification of possible legal claims. If you order media on concessionary terms, we also process your data in order to check if the preconditions for this are met.

The legal basis for this is Art. 6 Section 1 b GDPR. If you wish you can create a customer account for future orders (registration). In this case your customer data is saved so that it can also be used for future orders placed with one of our online shops, without you having to enter it once more. When you register an account you also need to set a password (access data), so that access to this account is only available to you. In accordance with Art. 6 Section 1 b GDPR, we have the right to process the data you provide on registration, to the extent that this is necessary for the establishment or fulfilment of a contract. In addition we may process your data in accordance with Art. 6 Section 1 f GDPR for the purpose of simplifying your future orders.

If you have provided your consent we are also permitted, in accordance with Art. 6 Section 1 a and if relevant 1 f GDPR, to process any data which you have voluntarily provided us with when placing an order or registering an account. Such data may refer to your company/school and similar details, for example. The processing of these voluntarily provided details is implemented so that we can get in touch with you faster in the event of supply problems. The legal basis for this is Art. 6 Section 1 a and if relevant Section 1 f GDPR.

Is data passed on to other parties?

We pass on data, at least in part, to the following external contract processors and other recipients for the purposes described below:

Collection agencies

Data is only passed on for the collection of debts from customers who fail to pay the purchase price of goods.

Technical service providers

Data is passed on to contract processors for the purposes of hosting and maintaining our website, providing quality assurance or within the scope of any email services used.

for further recipients see 4.5.1 below

In relation to orders placed with our webshops we are jointly responsible for the processing of your data together with Stuttgarter Verlagskontor GmbH, Rotebühlstr. 77, 70178 Stuttgart (referred to below as "SVK"). SVK accepts the order, maintains the customer database, sends off the goods, issues the invoice and collects the invoice amount in its own name and for its own account ("non-recourse factoring"). We therefore pass on your order data to SVK for this purpose.

The legal basis for the transfer of data to SVK is Art. 6 Section 1 f GDPR. The publishing company and SVK are affiliates within the Klett Bildungsgruppe corporation. We therefore have a legitimate interest in transferring data to SVK for internal administrative purposes, because this is the only way that SVK can collect the price of their purchases from our customers.

The publishing company and SVK have concluded an agreement covering their respective responsibilities under data protection regulations, and the main elements of this agreement can be made available to you by email on request.

Orders from the following countries are passed on to our partners in these countries:

Switzerland: Balmer Bücherdienst AG, Kobiboden, CH-8840 Einsiedeln.

Austria: Medienlogistik Pichler - ÖBZ GmbH&Co. KG, PO Box 133, A-2355 Wiener Neudorf.

Ernst Klett AG, Rotebühlstr. 77, D-70178 Stuttgart, is responsible for providing uniform legal advice in relation to the division of working cooperation within the Klett Bildungsgruppe organisation. The legal basis for this is Art. 6 Section 1 f GDPR. In an agreement on joint responsibility in accordance with Art. 26 GDPR we have agreed with the company which party will fulfill the various applicable data protection obligations. We will make the essential content of this agreement available to you on request.

Do I have to enter my data?

There is no legal or contractual requirement for you to provide your data. However, for the purpose of establishing a purchase contract with us your name, address and email address are required as a minimum. Otherwise we will not be able to send the order to your address, or provide you with confirmation of your order by email. With all forms of payment except for purchases made on account the entry of payment data is necessary, because otherwise we will not be able to debit your account or credit card with the agreed price. In order to conclude a contract with us, no further details or registration are necessary.

When will my data be deleted at the latest?

We have the right to save data until the final fulfilment of the individual contract. In the case of purchase contracts, we are permitted to save data until the receipt of payment and for a period of up to 2 years after the goods have been delivered. If the saving of data is necessary for the purpose of compliance with our legal obligations in accordance with Art. 6 Section 1 c GDPR, in conjunction with Germany's Commercial Code or tax regulations, we have the right to save such data until the expiry of the retention periods which the applicable laws and regulations stipulate. This can lead to a retention period of up to 7 years. Unless we have the right or obligation to retain the data for a longer period of time for the reasons which are outlined above, the data you enter when you register an account with us will either be deleted as soon as possible at your request, or at the latest 4 years after you place your last order.

4.2 Advertising

In rare cases we also use your data to send you advertising by post or email for our products, provided that you have been a customer for three years, have provided us with your postal or email address, and have not refused your consent to such advertising (with regard to your right of objection, please see 5.4). The processing of your data is implemented on the basis of Art. 6 Section 1 f GDPR. We have a legitimate business interest in sending advertising by post or email to our customer base.

4.3 Making contact

Any data you enter on our contact form or communicate to us by email or otherwise will be processed so that we can deal with and reply to your enquiry. If desired, it will also be processed for the purpose of sending a copy of your enquiry to your own email address.

In accordance with Art. 6 Section 1 a GDPR, we can process the data you have entered on our contact form, provided that you have given your consent to this by clicking on the "Send message" button. If you enter sensitive information in the "Message" field which contains specific categories of data (e.g. your origins, political opinions, religion, medical data), you also give your consent to the processing of such data. If you send us the data by email or in some other form, the legal basis will be Art. 6 Section 1 f and if relevant Section 1 b GDPR.

The data concerned will be deleted at the latest 24 months after the receipt of your enquiry, unless we are entitled or obliged to save it for a longer period on the basis of legal requirements in conjunction with Art. 6 Section 1 c GDPR. This may lead to a maximum retention period of 7 years.

We provide your contact enquiry to the external contract processors stated under 4.1 and 4.6.1, and if appropriate also to the following recipients:

Prospero GmbH                                             Müllerstrasse 27, 80469 Munich

Amevida Freiburg GmbH                             Zinkmattenstraße 6a, 79108 Freiburg.

4.4 Job applications

Your data will - on the basis of Art. 88 GDPR in conjunction with § 26 Section 1 or Section 2 of the Federal Data Protection Act / BDSG - be processed for the purpose of making a decision on the establishment of an employment relationship with you. For the purpose of dealing with the application, the data will be stored by us for a period of six months from the conclusion of the application process, after which it will be deleted. If you take up employment with us on the conclusion of the application process, the processing of your data beyond this time is permitted in accordance with the above legal basis for the purpose of establishing and implementing an employment relationship.

You are not required to provide your personal data either contractually or in legal terms. However, an online application is not possible without the provision and saving of data. If you voluntarily provide us with special categories of data, including details of your origins, political, religious or ideological convictions, membership of a trade union, medical condition or sexual orientation, you also provide your consent to the processing of this data. Such processing will only take place to the extent that is absolutely necessary for the above-mentioned purposes. You are expressly requested not to communicate such data to us.

4.5 Newsletter

If you have subscribed to a newsletter distributed by our publishing company, we will process your email address for the purpose of sending you our newsletter on a regular basis. When you subscribe to the newsletter you will receive from us an email with a link for the purpose of verifying your email address.

The legal basis for sending you the newsletter is your consent, which you provide us with on subscribing to the newsletter (Art. 6 Section 1 a GDPR). The provision of data on your part is not mandatory, but your email address is required for the distribution of the newsletter. The entry of your name, title and place of residence is voluntary and serves the purpose of enabling us to address you in person and inform you about events in your area. Any data you have provided us with as part of your subscription to the newsletter will be deleted as soon as you unsubscribe from the newsletter. You can unsubscribe at any time by, for example, clicking on the relevant link at the foot of each newsletter (on the withdrawal of your consent, please see 5.5). When you cancel your subscription to the newsletter you will also no longer receive any promotional emails as described in Section 4.2.

Newsletter2Go is used as our newsletter software. In this process, your data is transmitted to Sendinblue GmbH. Sendinblue GmbH is prohibited from selling your data and using it for purposes other than sending newsletters. We also use the services of Emarsys Interactive Services GmbH in Berlin. Our newsletter is implemented on the basis of Art. 28 GDPR.

4.6 Visitors to our websites

4.6.1 Creation of log files

When you visit our websites, the following details are saved in a log file:

(1) the IP address and if relevant the MAC address of your computer or mobile device,
(2) the date and time of your access,
(3) the names of the files you access and the data volume which is transmitted,
(4) the type of operating system and web browser used, including the language settings,
(5) the website from which you reach our website (referrer URL),
(6) the websites which are accessed from our website by the user's system.

It is necessary for a large part of this data to be saved for technical reasons, so that the website can be displayed on your device, as well as to ensure system security. In addition, the above data is evaluated in anonymised form for statistical purposes and for the purpose of optimising our website. We do not link this data with your other personal data. In part the data is made available to external contract processors, which process the data on our behalf in accordance with Art. 28 GDPR.

4.6.2 Use of web fonts

On our websites we use external web fonts, so-called "Google Web Fonts" on our website. Google Fonts is a service provided by Google Inc. "("Google"). The integration of these web fonts takes place by a server call, usually in relation to a server operated by Google in the USA. This informs the server which website you have visited. The IP address of the browser used by the terminal device of the visitor to the individual website is also stored by Google. For more information, please refer to Google's privacy policy, which can be found here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy

The integration is based on our legitimate interests (Art. 6 Section 1 f GDPR) in a technically secure, maintenance-free and efficient use of fonts, their uniform presentation and taking into account possible licensing restrictions connected with their integration.

4.6.3 Use of cookies

a) General

In order to make visiting our websites attractive and to enable the use of certain functions, we use so-called "cookies" on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called "session cookies"). Other cookies remain on your device and enable us or our partner companies to recognise your browser on your next visit (so-called "persistent cookies"). Cookies can't be used to access other files on your computer or to determine your email address.

b) Use of cookies

Like most of the websites you visit, our website uses cookies to improve the user experience, both for single and repeat visits to the website. For example, you can quickly and easily switch between pages, save your configurations and use third-party tools (e.g. YouTube videos) on the website.

Cookies are generated either by our website ("first-party cookies") or by other websites whose contents appear on our website ("third-party cookies"). These third parties may set cookies when you are logged into their websites and visit our website. We have no influence on the cookie settings of these websites. Please visit the websites of the third-party providers in order to obtain further information on their use of cookies.

c) Legal basis for the storage of cookies

The storage of the necessary and functional cookies is based on our legitimate interests (Art. 6 Section 1 f GDPR) in the optimisation and needs-based design of our website. The storage of cookies for statistical or marketing purposes is based on the consent of the user (Art. 6 Section 1 a GDPR). These cookies are therefore only set if the user consents to their storage by means of the cookie reference on the website.

d) Switching off and deleting cookies

Most browsers are set to accept cookies automatically. If the standard settings for cookies are stored in your browser, all the processes run unnoticed in the background. However, you can change these settings. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. A general objection to the use of cookies used for marketing or advertising purposes can be declared for many of the services via the http://www.aboutads.info/choices/ website or the EU website http://www.youronlinechoices.com/. In addition, the setting of cookies can be prevented by deactivating them in your browser settings. Please note that in this case not all the functions of the website can be used.

e) Overview of the cookies used by us

Necessary cookies

Necessary cookies are set in order to make our website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie

Purpose

Saved for:

PHPSESSID

Session "Shop"

Session

Gs

Shop "Logged in Usercore or not"

3 min

PHPSESSID

Contao

Session

_opendict_session

_Session "OpenDict"

Session

_trainer_session

Session "Trainer"

Session

_users_core_session

Session "UserCore"

Session

_wb-rails_session

Session "MyPONS"

Session

_cmpRepromptOptions

Cookie consent manager

1 yr

Euconsent

Cookie consent manager

1 yr

eupubconsent

Cookie consent manager

1 yr

cookieconsent_dismissed

Legacy cookie consent (only outside the EU)

1 yr

Session

Identifies the current session, the user and the shopping basket.

Session

Csrf

Protects against CSRF attacks

Session

shop

Stores the language/subshop which the customer calls up.

Session

Slt

Enables the customer to be identified when returning to the shop, even if the session has already ended.

1 yr

device

Stores the used device e.g. for the correct display of the shop

Session

no_cache

The elements that are not to be cached are stored here.

Session

Functional cookies

Functional cookies enable a website to store information already entered (such as the preferred language) and to offer the user improved, more personalised functions. Functional cookies are used, for example, to enable requested functions such as the playing of videos. These cookies collect anonymous information and can't track the user's movements on other websites.

Cookie

Purpose

Saved for:

Dictuser

Enables returning dictionary users to be recognised

1 month

User

Enables a one-off registration for the dictionary

3 months

opendict_session

Marks a session in the user's dictionary

24 hours

JSESSIONID

Marks a session in the learning portals

24 hours

JSESSIONIDSSO

Saves users having to sign in once more when they visit Pons GmbH websites (single sign-on in relation to www.pons.com)

24 hours

last_search

Saves the last search carried out by the user in the dictionary

1 month

last_left

Saves the last source language selected by the user in the dictionary

1 month

Lang

Saves the last selected language on the graphic interface

24 hours

last_source

Saves the last selected source language in the text translation

1 month

last_bilingual

Saves the last selected language pair in the dictionary

1 month

wb-rails_session

Marks a session in OpenDict, the vocabulary trainer or in the "My PONS" section

24 hours

Uetsid

Enables users to sign into PONS.com on a single occasion (signing into the shop)

24 hours

Gid

Enables users to sign into PONS.com on a single occasion (signing into the vocabulary trainer)

48 hours

Ga

Enables users to sign into PONS.com on a single occasion (signing into "My PONS")

48 hours

Puu

Enables the recognition of returning users

48 hours

Gs

Stores whether a user is logged in or not

3 minutes

Cfduid

Cloudfare: used to identify individual clients behind a shared IP address and apply security settings on per-client basis

1 year

ff01

Feature flags (general purpose)

1 year

ud-sid

Single sign-on

1 day

ud-sid-present

Single sign-on

1 day

user

User name

1 day

dictuser

Session (dictionary)

1 day

_pons-ga-pu-rs

Power-user identification (GapAway)

Never

TypeAhead.queryCache

Cache for Autocompleter

Never

pons-dictionary-searchhistory

Search history

Never

locale

Selected interface language

30 days

mew_favs_migrated

Favourites migrated (dictionary applications

10 yrs

mewFavoritesMigrated

Favourites migrated (dictionary applications

10 yrs

Tree.chapter_*_*_*

The Tree.chapter cookie saves the chapter which the user last selected.

Session

message.module_learnin g_state_not_saved.show n

The message.module_learning_state_not_saved.shown cookie is saved if the unregistered user finishes a learning module and a message is displayed that his/her learning status is not saved.

Session

Statistical cookies

Statistical cookies collect information about the way a website is used - for example, which pages a visitor most frequently visits and whether he or she receives error messages from a page. These cookies do not store any information that allows the user to be identified. The collected information is aggregated and therefore evaluated anonymously. These cookies are used to record usage in order to improve the performance of a website and thus the user experience.

Cookie

Purpose

Validity

ivwbox.de Cookie

See 4.6.5 below

2 months

Hotjar

See 4.6.6 below

 

etracker

See 4.6.7 below

 

Youtube

See 4.6.8 below

 

Cloudflare

See 4.6.9 below

 

Google Analytics

See 4.6.4 below

26 months

Cookies for marketing purposes

Cookies for marketing purposes are used to display advertisements that are relevant to the user and tailored to his or her interests. They are also used to limit the frequency with which an ad appears and to measure the effectiveness of advertising campaigns. They register whether a user has visited a website or not. This information may be shared with third parties, such as advertisers. Cookies to improve targeting and advertising are often linked to third-party site functionality.

Cookie

Purpose

Validity

Facebook Pixel

See 4.6.10 below

 

Double Click

See 4.6.11 below

 

Google Adwords

See 4.6.12 below

 

Survey Monkey

See 4.6.18 below

 

When delivering the advertising material, we also work together with the following advertising partners, who use the respective cookies on our behalf (Art. 28 GDPR).

Cookie

Purpose

Validity

Yieldlove GmbH

See 4.6.13 below

 

IDM Group France

See 4.6.14 below

 

AdDefend GMbH

See 4.6.15 below

 

4.6.4 Web analysis by Google Analytics

On our website we use the Google Analytics service. This is an analytical service provided by Google Ireland Limited, Gordon House 4, Barrow St., D04, ESW5, Ireland (Google). The information generated by the cookie about your use of our website is as a rule transmitted to Google in the USA, and processed there. The same applies to your anonymised IP address. In addition, Google Analytics analyses the data contained in the log files, the Internet address of the website which you accessed before your visit to our website (referrer URL), and the search term with which you found our website via a search engine.

Google processes the data on our behalf in order to evaluate the use of our website and compile reports on the activities on our website. Google uses the data contained in the log files, for example, in order to compile statistics on the frequency with which our website is accessed. In this process pseudonymised user profiles of visitors can be created on the basis of the processed data.

We only apply Google Analytics with activated IP anonymisation. This means that within the member states of the European Union or in the European Economic Area your IP address is truncated by Google. Only in exceptional cases will be the full IP address be transmitted to Google in the USA and then truncated there.

 

You can prevent the storage of cookies by setting your browser as described above. You can also prevent the processing of data generated by the cookie by downloading and installing the plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. With effect for our website an opt-out cookie is set in the browser which you are currently using. If you delete the cookies in this browser, you will need to click on this link again. If you use several devices or browsers, you must click on this link for each individual device in each individual browser.

For the exceptional cases in which Google transmits data to the USA, Google has subjected itself to the "EU-US Privacy Shield". The European Commission has decided in its Adequacy decision (EU) 2016/1250 that this will ensure an adequate level of data protection.

The data is processed on the basis of your consent (Art. 6 Section 1 a GDPR). For further information about Google Analytics please see the following Google website: https://support.google.com/analytics/answer/6004245?hl=de.

 

4.6.5 Web analysis by the "scalable central measurement system"

We use the "scalable central measurement system" (referred to below as the "SZM") provided by INFOnline GmbH, Brühler Straße 9, 53119 Bonn, Germany. The SZM sets cookies on our behalf (see 4.6.2 above). The purpose of the SZM is to obtain statistics on the use of our website so that we can prove to our advertising partners the amount of traffic on our website, i.e. the number of visitors and the intensity of their use of our website. We can also use the SZM to determine which groups of people visit our website so that we can tailor the advertising on our website more closely to their interests. IP addresses are truncated before being transmitted to INFOnline, so that individual visitors to our website cannot be identified. Further information on the SZM can be found at https://www.infonline.de.

The data is processed in accordance with Art. 6 Section 1 f GDPR on the basis of the interests mentioned under 4.6.2. In addition, we have an interest in showing visitors to our website advertising which will be suited to their interests, and to sell advertising space on our website to advertising partners.

For the purpose of market research and the display of interest-oriented advertising, the statistical data determined by the SZM is transmitted in anonymised form to the following organisations: Informationgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e.V. (IVW), Arbeitsgemeinschaft Online-Forschung e.V. and Arbeitsgemeinschaft Media-Analyse e.V..

The provision of your data for the SZM is on a voluntary basis. However, as a rule browsers automatically accept cookies. If you wish you can reject the SZM measurement by setting an opt-out cookie. If you wish to set an opt-out cookie, please click https://optout.ioam.de/ . If you delete your cookies you need to click on this link once more. If you use several devices or browsers, you need to click on this link once more for each individual device in each individual browser. As described in 4.6.2 above you can also prevent the setting of cookies and accordingly the use of the SZM by making the appropriate setting in your browser.

The truncated IP addresses are saved for a maximum of 60 days, and the data recorded by the SZM for a maximum of six months.

4.6.6 Web analysis by Hotjar

On our websites we use "Hotjar", a web analysis service provided by Hotjar Ltd., Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta (referred to below as "Hotjar") Among other things Hotjar uses cookies to enable an analysis of your use of our website. The cookies used by Hotjar are stored on your terminal device for varying lengths of time, some of them only during your visit, others for 365 days. The information collected in this way is transmitted to Hotjar on a server in Ireland and stored there. The following information is collected by the tracking code: device-specific data collected by your end device and your web browser:

  • IP address of your terminal device (collected and stored in an anonymised format)
  • email address including your first and last name, if you have provided it to us through our website
  • screen size of your terminal device
  • device type and browser information
  • geographical data (country only)
  • language used to display our website
  • user interactions
  • mouse commands (movement, position and clicks)
  • keystrokes

Log data that is automatically used by our server when using Hotjar:

  • referring domain
  • visited websites
  • geographical data (country only)
  • language used to display our website
  • date and time of access

Hotjar uses this information to evaluate your use of our website, to create reports on the use of our website and to provide other services in connection with the evaluation of our website. Hotjar also uses the services of third parties (e.g. Google Analytics and Optimizely). These third parties may store or otherwise process information that your browser transmits during your visit to our website (possibly including the IP address).

We use Hotjar in order to identify possibilities for improving our website, diagnosing technical problems, analysing user trends and optimising the website in general. Through the statistical evaluation of user behaviour we can improve our websites and make them more interesting for you as a user. This is also our legitimate interest in the processing of the above data by the third party provider. The legal basis is our legitimate interest in the user-oriented design of our websites (Art. 6 Section 1 Sentence 1 f GDPR.

For further information please see the Hotjar privacy policy here.
You can prevent the saving of your user profile and information about your visit to our website by Hotjar, together with the setting of Hotjar tracking cookies on other websites, by clicking on this opt-out link.

 

4.6.7 Web analysis with etracker

On our website we use "etracker", a web analysis service provided by etracker GmbH, Erste Brunnenstraße 1 20459 Hamburg Germany (referred to below as "etracker"). User profiles can be created from the data under a pseudonym. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of your Internet browser. The cookies make it possible to recognise your browser again. The data collected using etracker technologies will not be used to personally identify visitors to our website without the separately granted consent of the person concerned, and will not be merged with the personal data of the bearer of the pseudonym. The legal basis is our legitimate interest in the analysis, optimisation and cost-effective operation of our online offer in (Art. 6 Section 1 Sentence 1 f GDPR). You can object to the collection and storage of data at any time with effect for the future. In order to object to the future collection and storage of your visitor data, you can obtain an opt-out cookie from etracker using the following link. This will ensure that no visitor data from your browser will be collected and stored by etracker in the future: http://www.etracker.de/privacy?et=V23Jbb.

This will set an opt-out cookie called "cntcookie" from etracker. Please do not delete this cookie as long as you wish to maintain your opt-out. For further information, please refer to the etracker privacy policy: http://www.etracker.com/de/datenschutz.html

4.6.8 Use of Youtube videos

We include videos from "Youtube", a social media platform from Google, on our website. When you call up a website in which a video from YouTube is integrated, data is transmitted to a Google server and stored there. If you have a user account with Google and are registered, Google can use this to assign the visit to your user account. Google stores this data as user profiles and uses it for the purposes of advertising, market research and/or needs-based design of its websites. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting requirements-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. Please contact Google directly for this purpose.

We include content from YouTube on the web pages of our Internet presence in order to make this content directly available to you without you having to call up the content separately on YouTube. This means that you can use the functions of the social media platform YouTube on our website. This allows us to improve our services and the user experience for you and make it more interesting. This is also our legitimate interest in the processing of the above data by the third party provider. The legal basis is our legitimate interest in the user-oriented design of our offers (Art. 6 Section Sentence 1 f GDPR).

If you wish to prevent the transfer of data, you will not be able to use the functions of Youtube. Irrespective of this, we recommend that you regularly log out of your user account after using a social network, but especially before activating integrated content, as you can then avoid any assignment to your profile with the respective provider. Further information on data protection and data use by Google can be found on the following Google website: https://policies.google.com/privacy?hl=de&gl=de

4.6.9 Use of Cloudflare

We use the so-called content delivery network ("CDN") of the technology service provider Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA (referred to below as "Cloudflare") on our website. A content delivery network is an online service with the help of which especially large media files (such as graphics, page contents or scripts) are delivered through a network of regionally distributed servers connected via the Internet. The use of the Cloudflare content delivery network helps us to optimise the loading speed of our website. The processing takes place in accordance with Art. 6 Section 1 f GDPR on the basis of our legitimate interest in the secure and efficient provision and improvement of the stability and functionality of our website.

Cloudflare with its headquarters in the USA is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Further information can be found in Cloudflare's privacy policy at: https://www.cloudflare.com/privacypolicy/.

4.6.10 Web analysis with Facebook Custom Audience Technology

On this website we use the "Facebook Custom Audience Technology" of Facebook, Inc. 1601 Willow Road, Menlo Park, CA 94025, USA ("Facebook"). This is a tool provided by Facebook that enables us - through the use of cookies, web beacons and similar technologies - to measure and collect information from users who have visited our site and who have shown interest in certain services provided by us.  This enables us to make our advertising activities on Facebook more relevant to users, for example, by displaying certain ads only to users of our website. We do not share any personally identifiable information with Facebook. The data collected using this technology is only transmitted to Facebook in an encrypted format. Personal data of individual users cannot be viewed by us. The data is processed on the basis of your consent (Art. 6 Section 1 a GDPR).

You can prevent this information from being collected by selecting the appropriate settings in your browser's privacy options or by deactivating cookies. For more information about Facebook's Privacy Policy, please visit https://www.facebook.com/privacy/explanation or contact the data processing office at Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2,  Ireland via  the web form linked at https://www.facebook.com/privacy/explanation .

4.6.8 Advertising with DoubleClick

On our website we use DoubleClick, an online marketing tool from Google. DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, and to prevent a user from seeing the same ads more than once. Google uses a cookie ID to help identify which ads are being served on which browser, so that it can prevent them from being shown more than once. DoubleClick may also use cookie IDs to track conversions related to ad-based enquiries: for example, when a user sees a DoubleClick ad and then visits the advertiser's site on the same browser to make a purchase. The data is processed on the basis of your consent (Art. 6 Section 1 a GDPR). If you do not wish to continue to have anonymised data collected by Doubleclick, please click on the following opt-out link https://adssettings.google.com/authenticated?hl=en. This opt-out cookie deletes the previously stored information and prevents any further collection of information. For more information about Google's privacy policy, please visit https://privacy.google.com/intl/en/# and https://www.google.com/policies/privacy/?hl=de.

4.6.12 Advertising with Google Adwords

On our website we use Google Adwords, an online marketing tool from Google, to provide advertising on our website and on third-party websites for previous visitors to our website. The ads are displayed based on information stored in cookies that Google places on your computer. The text files contain information about your visit to our website, in particular product views that are activated during subsequent visits to this or third-party websites for specific product recommendations. The cookie contains a random alias. If you visit our website within a certain period of time and view our products, Google can recognise you by your pseudonym. However, the information cannot be assigned to you personally. We or Google will not combine this information with your personal data and will not pass it on to third parties. The processing of the data is based on your consent (Art. 6 Section 1 a GDPR).

You can prevent the storage and use of information in a cookie set by Google by clicking on the following link http://www.google.de/ads/preferences and making your settings there. For more information about Google's privacy policy, please visit https://privacy.google.com/intl/en/# and https://www.google.com/policies/privacy/?hl=de.

4.6.13 Advertising marketing by Yieldlove

If you access our free Langenscheidt online dictionary (e.g. de.langenscheidt.com), the website will display online advertising from Yieldlove GmbH, Hamburg, in order to present you with advertisements which correspond to your interests. The corresponding advert identifies the name of the provider, e.g. "Google Ad". In addition this service helps us to improve our website and make your experience as a visitor as interesting as possible. For this purpose we collect statistical information about you, which is processed by the relevant provider. This processing is in accordance with Art. 6 Section 1 f GDPR and represents our legitimate interest in improving the website and advertising products and services.

What kind of cookies does YieldLove use?

We use analytical cookies in order to record and statistically evaluate the behaviour (e.g. advertising banners clicked, subpages visited, search queries made) of our users. We also use cookies for advertising purposes. The profiles created with the help of these cookies on user behaviour (e.g. advertising banners clicked, sub-pages visited, search queries made) are used by us to display advertising or offers tailored to your interests ("interest-based advertising"). We also allow other companies to collect information from our users by means of advertising cookies. This enables us and third parties to display interest-based advertising to the users of our online service, which is based on an analysis of their usage behaviour (e.g. advertising banners clicked, sub-pages visited, search queries made) in total and not limited to our online service. Yieldlove provides advertising banners on behalf of its customers. All our banners use cookies. With the help of third party providers we place these banners on third party websites, such as news pages.

For diagnostic purposes, troubleshooting and fraud detection, in some advertising units we collect user information using cookies that have a lifetime of 6 months. The user information collected includes user agent, device, HTTP referrer and IP. This information is not retained for more than 7 days. Yieldlove takes reasonable steps to protect all the information we process from misuse, loss, unauthorised access, alteration or notification. We take physical, electronic and procedural security measures to protect the information we process. As a result, we restrict access to this information to authorised employees only. For the cookies that our third party providers place for advertising purposes, we refer to the disclaimers they have made available on their own websites on the subject. Please note that we can only refer to these disclaimers because they change regularly and Yieldlove has no control over them.

Third party providers and opt-out

A centralised opt-out for various third party providers, especially US providers, is also available at the following link: optout.networkadvertising.org. You can also opt out separately for each individual company we work with. The following companies are responsible for data collection for the delivery of usage-based online advertising on behalf of Yieldlove GmbH:

4w Marketplace
4w Marketplace (www.4wmarketplace.com) uses technology to bring you advertisements that are relevant to you. The provider of 4w Marketplace is 4w Marketplace with its registered office in Fisciano (Salerno) - 84084 in Via Giovanni Paolo II n.100. If you do not wish 4w Marketplace to continue collecting anonymous data, please click on the opt-out link below. This opt-out cookie will delete the previously stored information and prevent further collection of information.
Privacy policy: http://www.4wmarketplace.com/privacy/
Opt-out: http://www.youronlinechoices.com/it/le-tue-scelte https://www.neustar.biz/privacy/opt-out

Amazon
Amazon (https://www.aps.amazon.com) uses technology to present advertisements relevant to you. The provider of Amazon publisher services is Amazon publisher services based in Washington - 410 Terry Ave. North, Seattle, WA 98109-5210. If you do not wish Amazon publisher services to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_sib?ie=UTF8&nodeId=468496
Opt-out: www.amazon.com/adprefs/ref=hp_468496_advertisingpref2

Adform
Adform (https://www.adform.com) uses technology to present advertisements relevant to you. The supplier of Adform is Adform, based in Wildersgade 10B, 1, 1408 Copenhagen, Denmark. If you do not want Adform to continue to collect anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://site.adform.com/privacy-policy-opt-out/
Opt-out: https://site.adform.com/privacy-policy-opt-out/

Ströer SSP
Ströer SSP (https://www.adscale.de) uses technology to present advertisements relevant to you. The provider of Ströer SSP is Ströer media Deutschland GmbH, Cologne - 50999 Köln, Ströer-Allee 1. If you do not wish Adscale to continue to collect anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.adscale.de/datenschutz
Opt-out: ih.adscale.de/adscale-ih/oo

Oath
Oath (https://www.oath.com/) uses technology to present advertisements relevant to you. The provider of Oath is Oath (EMEA) Limited based in Dublin - 5-7 Point Square, North Wall Quay. If you do not wish Oath to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://privacy.aol.com/
Opt-out: https://aim.yahoo.com/aim/ie/en/optout/

AppNexus
AppNexus (https://www.appnexus.com) uses technology to present advertisements relevant to you. The AppNexus Group, based in New York, provides AppNexus - 28 W. If you do not wish Appnexus to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.appnexus.com/en/company/privacy-policy
Opt-out: https://www.appnexus.com/en/company/platform-privacy-policy#choices

Conversant
Conversant (https://www.conversantmedia.com) uses technology to present advertisements relevant to you. The provider is Conversant Inc., Chicago (IL) - 101 North Wacker, 23rd Floor Chicago, IL 60606. If you do not wish Conversant to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.conversantmedia.com/legal/privacy
Opt-out: http://optout.conversantmedia.com/

Criteo
Criteo (https://www.criteo.com) uses technology to present advertisements relevant to you. The provider of Criteo is Criteo based in Paris - 32 Rue Blanche - 75009 Paris - France. If you do not wish Criteo to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.criteo.com/privacy/
Opt-out: https://www.criteo.com/privacy/

District M
District M (https://districtm.net) uses technology to present advertisements relevant to you. The provider of District M is District M based in Montreal - 5455 Gaspe Ave #730, Montreal, QC H2T 3B3, Canada. If you do not wish District M to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://districtm.net/en/page/platforms-data-and-privacy-policy/
Opt-out: https://cdn.districtm.ca/optout.html

Doublecklick
Doubleclick (www.doubleclickbygoogle.com) uses technology to present advertisements relevant to you. Doubleclick is provided by Google Ireland Limited, Gordon House, Barrow St Dublin 4 Ireland. If you do not wish Doubleclick to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.google.com/intl/en/policies/privacy/
Opt-out: https://adssettings.google.com/authenticated?hl=en

Indexexchange
Indexexchange (www.indexexchange.com) uses technology to present advertisements relevant to you. The provider of Indexexchange is Indexexchange, with its registered office in New York - 20 W 22nd St. Suite 1101, New York, NY 10010. If you do not wish Indexexchange to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.indexexchange.com/privacy/
Opt-out: http://optout.networkadvertising.org/?c=1#!/

Media.net
Media.net (http://www.media.net/privacy-policy) uses technology to present advertisements relevant to you. The provider of Media.net is Media.net Advertising Ltd. based in Dubai - 107/108, DIC Building 5, Dubai Internet City, Dubai, 215028, United Arab Emirates. If you do not wish Media.net to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.media.net/privacy-policy
Opt-out: http://www.networkadvertising.org/choices/

OpenX
OpenX (https://www.OpenX.com) uses technology to present advertisements relevant to you. OpenX is provided by OpenX, based in Pasadena - 888 E Walnut St, 2nd Floor, Pasadena CA, 91101, USA. If you do not wish OpenX to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.openx.com/de_de/privacy-policy/
Opt-out: https://www.openx.com/legal/interest-based-advertising/

Pubmatic
Pubmatic (https://www.pubmatic.com) uses technology to present advertisements relevant to you. Pubmatic is supplied by Pubmatic, Inc., based in Redwood City - 305 Main Street, First Floor, Redwood City, California 94063, USA. If you do not wish Pubmatic to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.openx.com/de_en/privacy-policy/
Opt-out: https://pubmatic.com/legal/opt-out/

Pulsepoint
Pulsepoint (https://www.pulsepoint.com) uses technology to present advertisements relevant to you. Pulsepoint is provided by Pulsepoint, Inc. of New York - 360 Madison Avenue, 14th Floor, New York, NY 10017. If you do not wish Pulsepoint to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.pulsepoint.com/privacy-policy
Opt-out: http://optout.networkadvertising.org/?c=1#!/

Reachnet
Reachnet (https://www.reachnet.de) uses technology to present advertisements relevant to you. The provider of Reachnet is Reachnet DE Ltd. based in Hamburg - Grindelallee 41, D-20146 Hamburg. If you do not wish Reachnet to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.reachnet.de/unternehmen/agb.html
Opt-out: https://adfarm1.adition.com/opt?m=optout&n=73

Rubicon Project
Rubicon Project (https://www.rubiconproject.com) uses technology to present advertisements relevant to you. The provider of Rubicon Project is Rubicon Project, inc. based in Playa Vista - 12181 Bluff Creek Drive, 4th Floor, Playa Vista, CA 90094, USA. If you do not wish Rubicon Project to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.rubiconproject.com/privacy-policy/
Opt-out: https://rubiconproject.com/privacy/consumer-online-profile-and-opt-out/

Primis
Primis (https://www.primis.tech) uses technology to present advertisements relevant to you. Primis LTD, based in 622 Third Avenue, McCann New York House, 10017 New York City, USA, is the provider of Primis. If you do not wish Primis to continue to collect anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.primis.tech/wp-content/uploads/2019/03/Primis-Privacy-Policy-GDPR.pdf
Opt-out: http://live.sekindo.com/utils/cookieOptOut.php

Smaato
Smaato (https://www.smaato.com) uses technology to present advertisements relevant to you. The provider of Smaato is Smaato Ad Services based in Hamburg - Valentinskamp 70, Emporio, 20355 Hamburg, Germany. If you do not wish Smaato to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.smaato.com/privacy/
Opt-out: http://www.youronlinechoices.eu

SmartAdserver
SmartAdserver (https://www.smartadserver.com) uses technology to present advertisements relevant to you. The provider of SmartAdserver is SmartAdserver based in Paris - 66 Rue de la Chaussée –, 75009 Paris, France. If you do not wish SmartAdserver to continue collecting anonymised data, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://smartadserver.com/company/privacy-policy/
Opt-out: http://www.smartadserver.com/diffx/optout/IABOptout.aspx

Sovrn
Sovrn (https://www.sovrn.com) uses technology to present advertisements relevant to you. Sovrn is provided by Sovrn Holdings, Inc. of Boulder - 5541 Central Avenue, Boulder, CO 80301. If you do not wish Sovrn to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.sovrn.com/privacy-policy-eu/
Opt-out: https://info.evidon.com/pub_info/15620?v=1&nt=0&nw=false

Twiago
Twiago (https://www.twiago.com) uses technology to present advertisements relevant to you. The provider of Twiago is Twiago based in Cologne - Gustav-Heinemann-Ufer 72b, 50968 Cologne. If you do not wish Twiago to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: http://www.twiago.com/datenschutz/
Opt-out: http://control.twiago.com/privacy.php?lang=0

Mopub
Mopub (https://www.mopub.com) uses technology to present advertisements relevant to you. Mopub is hosted by Twitter, Inc. of San Francisco - 1355 Market Street, Suite 900, San Francisco, Ca 94103. If you do not wish Mopub to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.mopub.com/legal/privacy/
Opt-out: https://www.mopub.com/legal/privacy/

Inmobi
Inmobi (https://www.inmobi.com) uses technology to present advertisements relevant to you. The provider of Inmobi is Inmobi Pte Ltd, with its registered office in Bangalore - Embassy Tech Square, Kadubeesanahalli Village Outer Ring Roard, Varthur Hobli, Bangalore 560103 If you do not wish Inmobi to continue collecting anonymised information, please click on the opt-out link below. This opt-out cookie deletes the information previously stored and prevents further collection of information.
Privacy policy: https://www.inmobi.com/privacy-policy
Opt-out: https://www.inmobi.com/page/opt-out/

Other / unpredictable cookies

Due to the way the Internet and websites work, we may not always pay attention to the cookies placed by our third-party banners. This is particularly the case if our banners contain embedded elements such as text, documents, images or film clips that are stored by another party but displayed on or in our banner.

If you find cookies on this website that fall into this category and which we have not mentioned above, please let us know immediately or contact the relevant third party directly and ask what cookies have been placed and for what reason, how long the cookie will remain and how your privacy will be protected.

Your rights regarding your data

Yieldlove does not regard the data of the advertising banners as personal data in accordance with applicable law. Similarly, we do not collect or process sensitive personal data such as information about race or ethnic origin, political opinions, religious or ideological beliefs, trade union membership, health or sexual orientation. In addition, we do not knowingly collect data from children under the age of 12.

If you wish to correct, update or delete the advertising banner data we provide or if you wish to correct, update or delete the personal data you have provided us with via the contact form on our homepage, you can contact us by email at privacy@yieldlove.com.

We participate in the self-regulation programmes of the European Digital Advertising Alliance (EDAA) and adhere to the EDAA principles for online behavioural advertising. The EDAA acts mainly as the central licensing body for the OBA symbol and offers consumers technical opportunities to exercise transparency and control over OBA through the online consumer choice platform youronlinechoices.eu. The EDAA is regulated by organisations at the EU level that form the value chain of OBA in Europe and ensure European consistency in their approach. Click here to learn more about the EDAA.

Modifications and contact

Occasionally we may have to modify passages of this privacy policy. For example, if we change our website or if the laws relating to cookies or data protection change. We or our partners may at any time change the content of the statements and cookies, which are provided without prior notice. Please return to this page in order to check the latest version. If you have any questions and/or comments or wish to make a complaint, please contact us by email at privacy@yieldlove.com or write to:

Yieldlove GmbH
Kehrwieder 9
20457 Hamburg
Germany

4.6.14 Advertising marketing by IDM Group France

If you use the website or the app of the PONS online dictionary at www.pons.com, these services use online advertising services provided by IDM Group France, Champs-sur-Marne, to present you with adverts that meet your interests. The advertisement is labelled with the name of the provider, e.g. "Google Ad”. In addition this service helps us to improve our website and to make your visit more interesting. In order to do so, we collect statistical information about you that will be processed by the provider. This processing is based on your consent (Art. 6 Section 1 a GDPR) and our legitimate interests (Article 6 Section 1 f GDPR) in improving your website experience and promoting our products and services.

Cookies & web beacons

The providers listed at https://de.pons.com/#privacysettings will be automatically informed about your visit to our website. For this purpose a web beacon is used to place a cookie on your computer.

Please note that we neither have control over the extent of the personal data that is collected by the respective plug-in provider, nor do we know the purpose of the processing or the period for which your personal data will be retained. Depending on the provider, your personal data may be transferred to and processed in third countries, e.g. the United States. It is possible that a provider will disclose your personal data to its business associates, third parties or the authorities.

You can prevent the installation of such a cookie

(i) by a respective setting in your browser that blocks the installation of third party cookies,
(ii) by deactivating the individual provider’s interest-related advertising under https://de.pons.com/#privacysettings,
(iii) or by generally blocking cookies under e.g. http://www.google.com/settings/ads/plugin.

Further information about the processing of your personal data in the course of the provider’s operations is provided by its privacy policy.

4.6.15 Advertising marketing by AdDefend

For the display of repetition advertising PONS uses AdDefend, a service provided by AdDefend GmbH, Borselstrasse 3, 22765 Hamburg. This service uses cookies with a randomly generated ID, in order to find out if you have previously visited our website.

For this purpose the service creates a pseudonymised user profile under this specific ID. This processing is based on your consent (Art. 6 Section 1 a GDPR) and/or our legitimate interest (Art. 6 Section 1 f GDPR) in improving our website and promoting our products and services.

You can at any time reject the use of these cookies by AdDefend by taking advantage of the opt-out possibility which is available at www.addefend.com/de/opt-out/. However, this opt-out applies only to the specific device you are using, and also becomes ineffective if you delete your cookies.

The purpose of the use of AdDefend is to ensure that advertising on our website is displayed, even if adblockers have been activated in your browser.

The provision of your data for AdDefend is voluntary. As a rule browsers accept cookies automatically, but you have the possibility of preventing the use of AdDefend by setting an opt-out cookie. If you wish to set an opt-out cookie, please click on this link: www.addefend.com/de/opt-out/. If you later delete your cookies you will need to click on this link once more. If you use several devices or browsers, you will have to click on this link for each individual device in every individual browser. As described in 4.6.2 you can also prevent the saving of cookies and accordingly the use of AdDefend by making the appropriate settings in your browser.

4.6.16 Registering/signing in with your Facebook access data

If you are registered with Facebook Inc., 4 Grand Canal Square, Dublin 2, Ireland, you can register with our website using the button "Register with your Facebook user data". When you wish to register you are transferred to Facebook, and can sign into our website with your Facebook user data. If you register in this way, Facebook provides us with the following data from your Facebook profile: user name, surname, first name. We use this data exclusively for the purpose of your registration/login as a customer. For the purpose of the processing of your data by Facebook and your rights in this respect, please see the Facebook privacy policy: https://www.facebook.com/policy.php. We have no influence on the processing of data by Facebook. If you object to such an exchange of data between Facebook and ourselves, you should avoid registering with us via your Facebook account. In turn data from our website can also be transmitted to Facebook Inc.. The legal basis for the transmission of data from or to Facebook is your consent (Art. 6 Section 1 a GDPR). The provision of the data is voluntary. Registering with Facebook is not a requirement for the conclusion of a contract with us. The data which we receive from Facebook is deleted immediately after your registration/login.

4.6.17 Special data protection provisions relating to the "PONS ONLINE DICTIONARY"

In addition to the remaining terms of this privacy policy, the following applies to our "PONS ONLINE DICTIONARY" service on www.pons.com :

If you register with the "PONS ONLINE DICTIONARY" service, the processing of your data enables you to create your user account and your profile (so-called "visiting card"), so that other registered users can find out more about you and get in touch with you, the creation of personal vocabulary lists and the identification of your posts with the user name you select when you register.

In accordance with Art. 6 Section 1 b GDPR, the legal basis for this – if you have entered data in input fields which are not designated as mandatory – is your consent (Art. 6 Section 1 a GDPR). If and when you delete your user account, your data will also be deleted immediately. The data will be deleted at the latest if you have not signed in for a period of four years, unless the posts are relevant for copyright purposes. In this case the applicable periods will be determined by copyright legislation.

In addition to those mentioned above, additional recipients of the data will be all other registered users of the "PONS ONLINE DICTIONARY", who can view the data in your "visiting card" and your posts.

The processing of your data is not a requirement. The "PONS ONLINE DICTIONARY" can also be used without the provision of additional data. However, to register with the "PONS ONLINE DICTIONARY" the minimum requirement is the entry of your email address and user name, so that we can send you confirmation of your registration and you can log in later with your user name. You can select a pseudonym as your user name. All other information you provide is on a voluntary basis. However, if you do not register, many functions of the "PONS ONLINE DICTIONARY" will not be available to you (e.g. changing or adding dictionary entries, access to forums, the sharing of posts and sharing personal vocabulary lists).

4.6.18. Survey Monkey

For the conduct of surveys on our website we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland. If you voluntarily participate in this survey, SurveyMonkey will collect information about the device and application you are using to participate in the survey. This includes your IP address, operating system version, device type, system and performance information, and browser type. If you are participating in the survey through a mobile device, SurveyMonkey will also collect the UUID of the device. SurveyMonkey also uses third-party tracking services, which in turn use cookies and page tags (also known as web beacons) to collect usage data and user statistics. We have no control over the amount of data collected by SurveyMonkey. For more information about the cookies SurveyMonkey uses, its privacy policy and how long each cookie is stored, please visit https://www.surveymonkey. de/mp/legal/privacy-policy/#pp-section-10.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. Please note that in this case you may not be able to use all functions of our website to their full extent.

We use SurveyMonkey to provide you with surveys. For this purpose, we have a legitimate interest in processing the above-mentioned data, which is based on Art. 6 Section 1 f GDPR.

SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc., based in the United States. It cannot be ruled out that your data collected by SurveyMonkey may also be transferred to the USA. However, SurveyMonkey Inc. has signed the Privacy Shield Agreement between the European Union and the United States and is certified as compliant. As such, SurveyMonkey is committed to complying with the standards and regulations of European data protection law. For more information about the EU Privacy Shield and its application, please visit https://www .privacyshield.gov/participant?id=a2zt0000000Gn7zAAC&status=Active."

 

5. Rights of data subjects

If your data is processed by us you are a data subject as defined by the GDPR, and you have the following rights in relation to the data controller. You can assert all of these rights by sending an email to kundenservice@pons.de or to one of the addresses indicated in Sections 2 and 3.

5.1 The right to information and data transferability

In accordance with Art. 15 GDPR you have the right to require us to provide you with information:

  • about whether we have saved your data and, if so, what data and for what purpose,
  • about the source of the data
  • and to what recipients or categories of recipients your data may have been passed on.

In accordance with Art. 21 GDPR you have the right to receive the data you have transmitted to us on the basis of your consent or a contract, provided that the processing of the data was automated. If you wish and if it is technically possible, we will also transmit this data to a third party at your request.

5.2 The right to correction

If the data relating to you is incorrect or incomplete, you have the right to demand that your data should be corrected and if relevant completed by the data controller (Art. 16 GDPR).

5.3 The right to the deletion or blocking of data

You have the right to demand that we delete your data in accordance with Art. 17 GDPR or block it in accordance with Art. 18 GDPR. If you delete your customer account with our publishing company we will delete your data, unless we have the right to save it for the fulfilment of contracts which have not yet been completed, for the assertion of legal claims, or in compliance with statutory obligations.

5.4 The right of objection

To the extent that we process data exclusively for the purpose of safeguarding our interests on the basis of Art. 6 Section 1 f GDPR you have the right to object to the processing of your data for reasons arising from your individual situation. If you make such an objection, we will no longer process the relevant data, unless we can prove that such processing is essential for the protection of those of our interests which take precedence over your interests, rights and freedoms, or if the processing is for the purpose of asserting legal claims.

In addition you can at any time object to the processing of your data for advertising purposes without incurring any other charges than the transmission cost at basic rates. You can at any time and free of charge object to being sent advertising emails, for example by clicking on the relevant unsubscribe link at the foot of an advertising email. Such an objection will also mean that you will no longer receive newsletters in accordance with 4.5.

5.5 The right to withdraw consent

If you have given your consent to the processing/use of your data, you can withdraw this consent at any time by sending an email to kundenservice@pons.de. Such withdrawal will not affect the legality of the processing of your data prior to the withdrawal of your consent. We will then delete your data, unless we have the statutory right or obligation to retain and process it.

5.6 The right to complain to the regulatory authorities

You have the right to register a complaint with the regulatory authorities, in particular with the State Office for Data Protection and Freedom of Information, Königstrasse 10a, D-70173 Stuttgart.

6. Links

If our website contains links to other websites which are not operated by us, we are not responsible for the compliance with data protection regulations on the part of such websites.

 

7. Security

Personal data which is exchanged between you and our publishing company via our websites is in principle transmitted in encrypted form. In addition we take technical and organisational security precautions to protect the data which you have entrusted to us against manipulation, loss, destruction or access by unauthorised persons. Please note, however, that in the case of email communications we are unable to guarantee full data security, which means that it is advisable to send confidential information by post.

 

Valid from: 01.08.2020